Order Information
Privacy Policy
Our policy is simple. We will never share your information with anyone...ever! We sell leather braiding products, not names or email addresses, or any other information about our customers.
Site Security
We have invested in the most secure web site protection we can find to insure your shopping experience is safe and secure. All payments are handled through our Pay Pal merchant account for maximum privacy as well as your protection. Pay Pal confirms your credit card data and transfers funds without any person actually seeing your card information.
Payments Accepted
We accept Visa, Mastercard, Discover, American Express and any payment method our Pay Pal merchantile account will approve.
We also accept personal or business checks, bank cashier checks or bank transfers. Your order will be shipped as soon as your check clears our bank.
How Orders Are Processed
Delivery Methods
We ship tools and hides via UPS or Fedex ground. Small orders are usually sent via USPS (United States Postal Service). Tracking numbers are provided to trace your shipments progress. We insure all orders for the value of the contents.
Delivery Times
UPS or Fedex ground orders normally take from 2 - 6 business days (U.S.). Postal shipments are usually delivered within 3 - 6 business days (U.S.). We try to inform you of the anticipated delivery time for orders that might take any longer than normal.
Problems Ordering On Our Web Site
If you experience a problem ordering on our web site...or you prefer to order by phone...call (920) 676-9559 CST
International Orders
We accept International Orders. Please contact us before you order for specific instructions/information. call (920) 676-9559 Central Standard Time zone
Warranty Policy
We stand behind everything we offer our customers. We provide a 30 day money back guarantee on every product available on our web site. If you're not 100% satisfied with your purchase, we will gladly refund the "full purchase price" less only shipping costs.
Return Procedure
If you wish to return an item, please contact us immediately. We will provide instructions on how to return your order for full and prompt credit. call (920) 676-9559 or email us at support@leatherbraidingtools.com 
